We have received rave reviews from
our clients and partners on our support facilities. Although we do
not offer support via phone, we do offer support in many other ways.
We offer complete free support for all clients via Email.
We are also working to add other contact methods where we can provide
our customers support and customer service not from a support rep, but
rather directly from the owners and administrators of the system.
*Note ICQ and MSN Support has not been officially launched yet.
Official launch to be announced.
Note:
This service is presently being tested by ParaFX.com to evaluate the
usefulness to customers as well as to whether this serves as a
convenient way to provide support to our clients. For your
security and protection, ParaFX.com will never ask for any billing or
credit card information through this method.
Support Via
MSN Messenger *NEW
*Beta Testing
parafxcom@hotmail.com
Do
you use MSN Messenger? Would you like to talk to us on MSN to help
you? Add us to your MSN list!
Our MSN Messenger ID is: parafxcom@hotmail.com
* Note: We do
not respond to emails sent to this hotmail address. To email our
Support Department, email support@studentportfolios.ca
.
Note:
This service is presently being tested by ParaFX.com to evaluate the
usefulness to customers as well as to whether this serves as a
convenient way to provide support to our clients. For your
security and protection, ParaFX.com will never ask for any billing or
credit card information through this method.
ParaFX.com
most recommends emailing our support department for your inquires.
All support inquiries are guaranteed to be responded to within 24
hours. Our present average response time is less than 2 hours.
Support responses come direct from the company owners and
administrators, so you can be assured that the response is accurate.
Submit
Support Ticket Now
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